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How long should I run my filter?
As long as there is water in your pool, you must run your system every day in order to properly circulate and filter all the water. Your pool water should turn over about twice per day in the hottest months, so your pump capacity, plumbing and any flow restrictions also affect run time decisions. Generally, filters should be run 8-10 hours per day in the Summer and 6-8 hours per day in the winter. As a weekly service customer, we set your pool timer to the best run time for your specific pool given the season and our experience.

Should I do anything differently during a  hurricane?
If you expect a tropical storm/hurricane to hit, it's usually best to turn your system OFF from the circuit brakers  before the storm. Afterward, make sure all debris is removed from the water's surface and empty the skimmer baskets to ensure the pump has good water flow. This can help you eliminate costly repairs.

 

My pool is running, but the pool vacuum isn't moving. Why?
Usually this happens when your cleaner went over a rock, toy, or stick. With the system running, pull your cleaner up to the surface of the pool but not out of the water and remove the obstruction. If this does not work, empty the skimmer baskets and the pump basket. If you are still having a problem, call 
Amazon Pool Service & Repairs at (954) 778-0381.

Why motor seems noisy. What do I do?
Make sure all the baskets are cleaned out. If there is too much debris in the baskets it could restrict the water flow and cause the pump to cavitate and thus make noise. Make sure that your pump O-ring has been lubricated. If not, this could allow air into the system and cause the pump to become noisy. Make sure the water level is mid-point on the skimmer. A water level that is too low could cause the skimmer to suck in air and cause the pump to make noise. Make sure all your equipment control valves are set properly.

**We encourage you to use caution when attempting any maintenance or repair work on your pool and use these FAQs as a guide only. We're happy to help with any repairs or service you may need; just give us a call!**

FAQ's & Tips

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